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Return/Refund And Exchange Policies

We are trying hard to serve your order to your appropriate products and sizes. In case if you received the wrong product or the product is damaged, refund will be reflected in your account in 7-8working days.

  • All Products must be unused, unwashed and returned with the original packing and Tags intact when we receive it.

 In case, the order does not meet the above conditions exchange or refund request will not be processed.

Note: If damaged product/package is not returned to us within 7 working days it won’t be accepted and refund will not be credited.

Cancellation Policy

We are working hard to provide you with the latest fashion at an affordable price with the best quality fabric. If for some reason you decide to cancel the order:

  • If you cancel your order before it is shipped, you won’t be charged cancellation fees.
  • If you cancel your order after it is shipped, you will be charged cancellation fees
  • The amount will be refunded to the same account from which order has been placed. Once we received the product, the amount will be processed in 3-4 working days.

Delivery:

Please Note: You can expect usual product delivery in 4 to 10 working days all over India

Refund policies and rules

  • Refund will only be initiated if the product is shipped damaged to the customer .
  • Sale products , Coupons discounted products will not be refunded
  • all the tags should be intact on the product ,invoice of the product should kept with the product when our partner company visits the customer for return
  • Products with size issues and minor Color contrast would not be eligible for the refund
  • Refund request will be discarded after 7 days of the product delivered to the customer
  • Wrong product sent by dress and dreams will be refunded after our team investigates the issue

Exchange policies

  • Please select the product according to your preferred size
  • Size chart is available on the website for all the product
  • Wrong size chosen by the customer will not be exchanged
  • Wrong size sent by Dress and Dreams will be exchanged with no additional charge
  • Exchange should be made within 7 days from the product delivered with all its tags intact and invoice
  • Exchange of size, minor color contrast or after product likeness would not be acceptable .

Note : These policies can be / will be changed accordingly solely by Dress And Dreams at regular interval of time.

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